Reservation terms and notes

Booking confirmation

The booking is considered mandatory after the deposit of 20% of the total amount. Deposits can be made by bank transfer or online with credit card.

Cancellation conditions

Due to the Corona crisis, no cancellation conditions will be applied for the 2021 summer season.

• Free until 45 days before arrival
• 44-30 days vevor arrival: 20% of the booked stay
• 29-15 days vevor arrival: 40% of the booked stay
• 14-3 days vevor arrival: 60% of the booked stay
• from 2 days vevor arrival: 100% of the booked stay

In order to avoid you having to pay any cancellation fees, if you are late or late, we recommend you take out a EUROPIAN TRAVEL INSURANCE.

Visitor’s tax

In addition to the price of the stay, a visitor’s tax of € 2.10 for the dependance and € 2.50 for the Activehotel must be paid. (except children under 14 years)

Pets are allowed

We ask you to register pets when booking. Information and prices on request.

Payment options for the deposit:

• With bank transfer to the Cassa Rurale di Castelrotto/Siusi:
  IBAN: IT08 D 08056 23110 000301004077
  SWIFT-CODE: RZSBIT21111
• With credit card number by phone or fax
• Quite simple and fast with our on-line deposit service with credit card

Check-in/Check-out

On the day of your arrival, your room will be available from 2 pm. On the day of departure, please vacate the room by 11 am.

Luggage transport service

Ideal for train and plane travelers. You can find more information on our website or at www.insamexpress.it.